What information we collect, why, and the choices you have.
Saint Claire Art House is responsible for the personal information described here. You can use the contact form or email [email protected].
Orders are taken by Payhip, which processes your name, email address, country and payment details to take payment, deliver your files, send your receipt and handle tax. Card payments are processed by Stripe, and by PayPal if you choose it. We receive your name, email address, what you bought and your country so we can support your order. See the privacy policies of Payhip, Stripe and PayPal.
We keep order records for as long as the law requires for tax and accounting, usually six years.
If you send us a message, we use your name, email and message to reply, and keep the conversation for as long as needed to help you.
If you join our mailing list we use your email address only to tell you about new artworks and offers. Every email has an unsubscribe link, and you can ask us to remove you at any time.
Your bag, wishlist and any discount code you enter are saved in your own browser so they are still there when you come back. This information stays on your device and is not sent to us. See our cookie policy.
Our fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. We do not use advertising or tracking cookies.
We use your information to fulfil your order (a contract with you), to meet our tax and accounting duties (a legal obligation), to answer your messages (our legitimate interest in helping customers) and to send our newsletter (your consent, which you can withdraw at any time).
You can ask for a copy of the information we hold about you, ask us to correct or delete it, object to how we use it, or ask us to stop sending emails. You can use the contact form or email [email protected].
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated 12 November 2026.
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